Meta Cty
A SaaS platform that gathers WhatsApp and Instagram customer conversations into one panel and automates the sales flow.
- Status
- Live
- Year
- 2026
- Practice
- Sales Automation
- Studio
- Türk Otağ
Context
Small and mid-sized sales teams talk to their customers mostly over WhatsApp and Instagram. Yet the two channels run on separate screens, separate notifications, separate rhythms; messages get lost and opportunities slip through. Meta Cty grew out of the need to unite Meta's official APIs in a single sales infrastructure.
Approach
The WhatsApp API and Instagram API are managed within one architecture, in a single flow. Chatbot flows are shaped around sales scenarios; bulk messaging stays within Meta-approved standards. The panel can run on the business's own domain, and alongside the subscription model an open-source licence is offered.
Specifications
- Tür
- Web SaaS
- Entegrasyon
- WhatsApp API · Instagram API
- Kanal yönetimi
- Tek panel
- Referans
- metacty.com
Outcome
The platform is live at metacty.com. The live product can be explored via the reference link on this page.
Our service here Custom software and SaaS Bot development Automation and integration
What we have written about it
- CRM software CRM software: off-the-shelf or built for your business? Choosing CRM software: an off-the-shelf product or a custom CRM? A comparison on sales flow, integrations, data ownership and cost, with a checklist.
- Business automation Automation for small businesses: 8 processes to automate first Where should a small business start with automation? From messages to invoices: eight processes to automate first, how to choose them and common mistakes.
- SaaS Building a SaaS product: the road from MVP to first customer Building a SaaS product: MVP scope, multi-tenant structure, subscriptions and reaching your first paying customer — the foundations to get right early.
- Chatbots Customer service chatbots: when are they actually worth it? When does a customer service chatbot save time, and when does it lose you customers? A simple decision test, what makes a good bot and how to start.
- Instagram API Instagram DM automation: rules, set-up and what to watch for How to set up Instagram DM automation safely: Meta's official API, the 24-hour rule, comment-to-DM flows, set-up steps and mistakes that risk your account.
- WhatsApp Business API WhatsApp Business API sales automation: a step-by-step guide The difference between the WhatsApp Business app and the API, set-up steps, template message rules and what to watch when automating your sales flow.